How Incivility, rudeness and disrespect are damaging our workplaces and maybe our schools
Incivility, from belittling remarks to offensive jokes, is described through a TED talk on its effects. The post links this to early intervention phrases that stop incidents while they are still small.
How to not escalate things in your first contact with the child
Katie Dill of Vistelar sets out the four parts of the universal greeting, a greeting, name and affiliation, reason for contact and a relevant question, and explains why a positive start builds rapport.
Non-Escalation and De-escalation Training at Trainer-level for Schools
A five-day Vistelar train-the-trainer course, coming to the UK in December, certifies staff to teach non-escalation, de-escalation and crisis intervention, covering the conflict spectrum from context to closure but not physical tactics.
SEN Classroom Management – because you have a respectful language, the community is safer to work in
Katie Dill, a special education teacher from Illinois, describes using Vistelar’s verbal skills to give pupils clear steps and social contracts, so they start managing their own behaviour and the community feels safer.
Feedback from Secondary Senior Leadership Team SLT
Quotes from a senior leadership team at a large Kent secondary school, after a whole-staff de-escalation workshop and a follow-up session on higher-risk scenarios, covering legislation, practicality and tailoring to their context.
Positive Handling and Guidance on issues of Touch in Primary Schools
A short page pointing to material on touch in primary schools: learning outcomes for primary staff, feedback from a primary school, and guidance on the law.
Managing High-Risk Behaviours in Secondary Schools
Three related reads on high-risk behaviour in secondary schools: a report on behaviours of concern and workplace risk, feedback from a secondary leadership team, and de-escalation in a sixth-form college.
Feedback from EYFS practitioners (video)
Feedback from early years practitioners is presented here as a video, without written commentary, alongside links to related posts about special schools and early years pressure.
Feedback from Special School with Unique Needs (Video)
Video feedback from a special school, with related reading on training tailored to special school needs, feedback from early years practitioners, and clear course feedback.
Training tailored for the unique needs of a Special School
Training for special schools is heavily customised for higher-risk scenarios, because the children staff support can be large, powerful and distressed. A head of year comments in a short video on the tactics.